We offer Free Local Delivery for orders over $24 in the local Edmonton, Alberta area. This is based on your entered Postal Code and covers Edmonton, Stony Plain, Spruce Grove, St. Albert, Sherwood Park, Devon, and Leduc. If this option is not available when you checkout (the system is not perfect) and you are in these areas please select Arrange Pickup and we can add you to the delivery schedule manually. Deliveries are generally made on Saturdays, we will text or email you the evening before delivery with an estimated time. Cut-off for Saturday deliveries is Thursday evening. In some cases, Friday orders can be accomodated depending on stock availability.
Shipping Canada Post
Note that there are restrictions on some products, and some products cannot be shipped to some destinations.
*Honey can not be shipped outside of Alberta at this time. We are currently working on getting certified to ship worldwide but in the mean time if you order honey from outside Alberta we will contact you to refund your entire order or the honey portion.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping method you choose, shipping date estimates may appear on the shipping quotes page.
We offer pickup for customers in Spruce Grove the day of our delivery. We will arrange a pickup location and time through email.
You may return unused, non food items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Honey, Bath & Body products can not be returned for health or food safety reasons, If there was an error or something is defective with the non returnable products please Contact Us and we will work out a solution.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.